Live Chat

24/5 Live chat now available

Direct, quick and easy live customer support

Chat now
Help

FAQ

Find information about your orders, delivery or a product

Visit our help center
customer service

How can we help you?

Send details of your query and we will get back to you with answers

Make a request

Looking for something else?

Here are some popular areas on the website that may have what you are looking for


Our contact details

Customer Service

Phone:
0800 90 80 80

Email:
nzsales@element14.com

Operating Hours:
11:00AM to 8:00PM (NZDT/NZST)

Technical Support

Phone:
0800 90 80 83

Operating Hours:
11:00AM to 8:00PM (NZDT/NZST)
Monday - Friday (For Account Customers only)

If you do not have an account, please contact our customer service.
Live Support
Email technical support
Learn more about Technical Support

Payment Queries

To find the assistance you need quickly, please contact us using the following:

Queries and Requests:
nz-finance@element14.com

Remittance Advices:
nz-cashteam@element14.com

Billing & Account

element14
300 Richmond Road
Grey Lynn Auckland 1021, New Zealand

Operating Hours:
9:30am - 8:30pm (NZST), Monday - Friday

Phone:
0800 90 80 88

Fax:
0800 90 80 81

Email:
nz-finance@element14.com


Regional headquarters

Farnell

Europe, Middle East and Africa Headquarters

Canal Road,
Leeds,
LS12 2TU UK
Phone: +44 870 129 8608

Newark

United States, Canada and Mexico Headquarters

4180 Highlander Pkwy,
Richfield, OH USA 44286
Phone: +1 330 523 4408

element14

Corporate Headquarters

300 Richmond Road
Grey Lynn Auckland 1021, New Zealand
Phone: 0800 90 80 80
Fax: 0800 90 80 81

Not in any of these regions?

Learn more on our Export store

Clock Icon  Find our locationExport store