Request an Invoice
For invoices older than 13 months, or if you need another physical invoice copy mailed to you, contact us by email nz-sales@element14.com, or call 0800 90 80 80 for a service representative.
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Viewing & Changing Orders
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- Contact our Customer Service Team on 0800 90 80 80, 11:00AM to 8:00PM (NZDT/NZST), Monday - Friday
- Email our Customer Service Team: nz-sales@element14.com
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Please check all shipments when they are delivered for shortages or external signs of damage. If you find a problem, please contact our Customer Service Department. If containers in your shipment appear damaged, you should immediately unpack them and inspect the contents. If there is damage, please contact our customer service department. Even if the containers in your shipment appear undamaged, you should still unpack and examine them as soon as possible. If you find concealed loss or damage, immediately contact our customer service department on 0800 90 80 80. Please do not dispose of any containers or packing material before any carrier inspection..